Privacy policy

Effective Date: January 1, 2025

DSR (Detach Sustain Reverse) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, or otherwise engage with us. By using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information You Provide:

  • Name, email address, phone number, and shipping/billing address.

  • Payment information (processed securely via third-party payment platforms).

  • Any additional information you voluntarily provide, such as inquiries or survey responses.

b. Automatically Collected Information:

  • IP address, browser type, and operating system.

  • Pages you visit, time spent on our site, and referral links.

  • Cookies and similar tracking technologies (see Section 5 for more details).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including payment processing, shipping, and notifications.

  • To communicate with you about your order, updates, or promotional offers.

  • To improve our website, products, and customer experience.

  • To comply with legal and regulatory requirements.

  • To prevent fraud and protect the security of our website and customers.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We work with trusted third-party companies to help us operate our business, such as payment processors, shipping carriers, and marketing platforms. These companies are authorized to use your personal information only as necessary to provide their services.

  • Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if needed.

  • Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe link in emails or contacting us directly.

  • Data Deletion: You may request the deletion of your personal information, subject to legal and operational requirements.

To exercise these rights, please contact us at [support@dsr.com].

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us analyze website traffic and remember preferences.

You can adjust your cookie preferences through your browser settings. Note that disabling cookies may impact your user experience on our site.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on this page with the "Effective Date" noted at the top. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

  • Email: detachsustainreverse@gmail.com

Thank you for trusting DSR. We are committed to ensuring your privacy and security while providing timeless, sustainable fashion.